Services
Services Overview
Quality & Clinical Transformation
Quality is at the forefront of this rapidly evolving health
care market place. Success in the future
will not only depend upon delivering “quality” care, but will also depend upon
the ability to accurately measure and report on the appropriate clinical outcomes. Our clinical consultants work in variety of
settings with both large and small health care providers, and have extensive
experience working with physicians and clinicians to transform processes and
improve measurable outcomes. We invite
you to explore our quality and clinical transformation services.
Corporate Compliance
Maintaining an effective Corporate Compliance Program
continues to become increasingly important in this era of Government and third
party payer oversight. TSP assists our
clients with objectively evaluating the compliance effectiveness of the
Organization, and serving as a resource to compliment the internal compliance
efforts.
Appropriate documentation and accurate coding are key components to facilitating cash flow and mitigating compliance risk. Our team of certified professional coders and clinicians focus on keeping our clients compliant and regularly provide education for the providers and staff on specific documentation and coding issues.
Operational Assessments - Physician ClinicsWhether you’re a hospital that owns physician clinics or is evaluating whether to purchase a clinic, it is vital to ensure the clinic is operating in a manner that compliments the rest of the Organization. Our team of clinical and operations consultants can thoroughly evaluate the current processes (clinical, billing, etc.) and outcomes, and collaborate with your team to proactively implement improved processes for sustainable success.
Charge Capture & Revenue CycleGetting paid appropriately and timely are operational components that never diminish in importance. Our revenue cycle professionals have expertise that spans the continuum of the billing and collection cycles. We are ready to help you identify opportunities for improved cash flow.
Supply Chain ExcellenceA vital component to enhancing the profitability of hospitals and health systems revolves around efficient supply chain processes. Our team includes supply chain experts who are well versed in the complexities of supply chain operations with a focus on eliminating unnecessary steps to reduce costs and improve internal and external customer satisfaction.
Continuous Process
Improvement
To be the “best” in any market, an organization must have a
culture and processes that support continuously improving performance. Our team
includes professionals with expertise in LEAN / Six Sigma, as well as hospital
and clinic operations. We will work with
your team identify barriers to performance, and collaboratively focus on
developing processes that eliminate waste and support solutions for sustained
long-term success.
Labor and benefits always represent major cost centers for organizations, but your labor pool is also your greatest asset when managed effectively. Accordingly, comparative labor productivity data can be very useful for identifying opportunities to improve work processes yielding increased efficiencies and improved quality outcomes. We invite you to learn more about our IMPACT! benchmarking database, and our approach towards designing processes that have a positive impact on quality, cost, patient and physician satisfaction and community image.
Compensation & Benefit Program AnalysisRemaining competitive in the market virtually always results from hiring and maintaining the best human resource talent. A competitive compensation and benefit structure is a major asset towards hiring and retaining that talent, and accordingly, must be carefully and routinely evaluated. TSP has the expertise to provide your organization with an objective evaluation of your current compensation and benefit program structure. TSP can also provide insight and evaluation into your human resource management function. Let TSP give you the competitive advantage in the war for talent.
Competitive Review
Hidden Treasure! It is always hard to find time for this particular task,
but it can really pay off. A best practice of an employer is to request
competitive proposals and bid with some frequency the services that are
performed. This practice applies to consultants, advisors, actuaries,
record-keepers, insurance vendors, attorneys, and auditors i.e. any periodic
service. Again, this doesn't mean that you are obligated to change,
but the reality is that there are advisors who are anxious for your
business and willing to invest and lower their fees to get your business.
And the quality of your service doesn't have to suffer. Unfortunately,
this takes some time. Knowing the right vendors to approach takes
research and experience. This is worthy work for TSP.
Contract Management
Okay, so you just signed up with this big-time consultant. You want to
form a strong partnership and your engagement agreement set up some fee
incentives or included a consultant's share in savings. Who checks that
those goals have been achieved? Just as it is important to have
project leaders on building projects, it is important to have managers who know
the task to be completed and can measure an engagement's success. It is
far too common for the consultant to complete a few interviews and then you
never see them until a report is to be delivered. It is critical to lay
out the expectations and arrange intermittent times to "check in".
TSP can act as that interface or aid you in having an objective expert in that
knows reasonable expectations. TSP can independently verify savings
calculations.
